FAQ's

Dot2dotz is an online truck booking platform that connects businesses with truck drivers. It's a convenient and easy-to-use system that allows businesses to book trucks for moving goods without going through the hassle of contacting numerous truck drivers individually.

The process of booking a truck through Dot2dotz is simple:

  • Go to our official Website
  • Enter the details of your move, including the date, time, and location
  • Select the t ype of truck you need
  • View a list of available trucks and drivers, and select the one that best suits your needs.
  • Click on the submit button, and we will revert within a few minutes with all your booking details.

Dot2dotz is the best reliable service provider for intra-city transport service providers. But what sets it apart from the rest is the unique selling proposition that it offers: convenience.

Dot2dotz is the only transport service provider in Kuala Lumpur that offers both door-to-door and point-to-point services and is a reliable transport service that offers a comfortable, safe, and affordable way to travel. We are dedicated to providing our passengers with the best possible experience, and we work hard to ensure that all of our services meet the highest standards. We understand that traveling can be expensive, so we offer competitive rates and discounts for regular passengers. We also offer a loyalty program that rewards our passengers for their patronage. All of our drivers are experienced and professional, and they will go out of their way to ensure that your journey is as pleasant as possible.

Dot2dotz is a transportation company that provides both inter and intra city transport services.

We offer a wide range of transport options, including:

  • Full Truck
  • Part Truck Load/Shared Load
  • Parcel Service
  • Door 2 Door Delivery
  • Packers & Movers
  • Vehicle Movers
  • Logistics
  • Transportation
  • Warehousing
  • Catter To Supply Chain

There are a few different ways to pay for truck booking online. One way is to use a credit card. This is a common way to pay for things online, and most credit cards will allow you to pay for goods and services online. You can also use a debit card to pay for truck booking online. This is a good option if you don't want to use your credit card or if you don't have one. You can also make it UPI and other third-party payment applications like Paytm, google pay, etc. We also accept payment at the time of loading, and you can pay at your convenience. If you have any concerns about payment, please feel free to contact our customer support team; they will help you clear all doubts and make your payment method as smooth as possible.

When you are traveling, you are taking a risk with your possessions. There is always a chance that something could happen to them while you are on the road. That is why it is essential to have insurance for your goods while traveling.

Dot2dotz offers insurance coverage to secure materials and products' secure movement. You can get insurance services by contacting customer service when making an itinerary. You can keep your items secure by purchasing insurance for minimal cost. It is essential to be aware of safety concerns when transporting goods. Therefore, ensure that the company offers insurance assistance with the transport services provided by the most reliable transporters. This will ensure that you remain at ease and confident about your possessions.

The fare charges and bill amount for transport service may vary depending on the type of transport service, time of the day, and distance traveled. Generally, the bill amount comprises the fare charges and a surcharge. The surcharge is a fee that is imposed to cover administrative and fuel costs. You can contact our customer support team to know your fare charges and amount according to the service and load you need.

There are a few ways that you can receive your invoice from us. We will send you an email with a PDF of your invoice, or you can view and print your invoice from the Billing History page on your account. If you have any trouble accessing your invoice, don't hesitate to contact our billing department for assistance.

Yes, you can place a booking with multi-point pickup and drop. You can either book through our Website or our call center. When you make a booking, provide your trip details, including the points you need to be picked up and dropped off. Our customer service representative will then confirm the booking and provide you with further instructions.

If you need to cancel your booking, please get in touch with one of our representatives. They will guide you in the further process. Please note that you will be charged a cancellation fee if you cancel your booking less than 24 hours before your arrival.

The driver must arrive at the pickup location at the scheduled time. If for some reason, the driver is unable to make it to the pickup location, we will notify you as soon as possible and provide you with the best possible solution.